FAQ

We have put together answers to questions you might ask yourself about the Laval Rocket 50/50 raffles. 

Have more questions? 

Please contact us by email at5050fondation@rocketlaval.com. We will get back to you as soon as possible and will eventually add your question as well as our answer to the content of this FAQ.

What are the prizes that can be won? 

The 50/50 Grand Prize will consist of 50% of the total funds raised at the event site and via online sales (Jackpot). 

There is 1 early bird prize in this raffle which will be drawn:

October 18 at 4 p.m.: Team-autographed Laval Rocket jersey. $500 value.

 

Who can participate? 

Participation is reserved exclusively to people who are 18 years of age or older and are physically located in the province of Quebec when purchasing tickets. You do not have to be a Quebec resident to participate; tourists who are only visiting can also take part in our raffles. Please note that our transactional website uses geo-fencing technology to ensure you are in the province, so make sure to enable location sharing on your device or browser to allow sale. 

I can't buy tickets due to location issues. What can I do? 

In order to be permitted to purchase tickets, you need to allow location services on your device. If you are located in the province of Quebec and are experiencing issues, you may have previously turned off location sharing on your browser or device. Please follow the steps below to change that setting and allow the site to detect your location. 

On your computer: 

1. Open Chrome. 

1. At the top right of the window, clickMoreand thenSettings.

1. ClickPrivacy and securityand thenSite Settings.

1. ClickLocationand then select "Allow" in the drop menu.

On your iPhone or iPad (iOS): 

1. Open the Settings app. 

1. Find and tap Chrome or Safari, depending on the browser you are using. 

1. TapRental.

1. Choose the option you want as your default setting (either "Ask" or "Allow"). 

On an Android phone or tablet: 

1. Open the Chrome app. 

1. To the right of the address bar, tapMoreand thenSettings.

1. TapSite settingsand thenLocation.

1. TurnLocationon.

 

 

How can I purchase my tickets? 

You can purchase tickets for the raffle at en.5050.rocketlaval.com until the end of Laval Rocket home game.

When purchasing tickets online, you must use one of the following types of cards: Visa, Visa Debit, Mastercard, Mastercard Debit and American Express are accepted. Other methods of mobile payment, such as Apple Pay, Google Wallet and Shop Pay, are also available.   

How will I receive my tickets? 

After finalizing your online transaction, you will automatically receive an email confirmation with your digital tickets attached. Make sure to enter your email address correctly with no errors when purchasing to ensure you receive your tickets. 

Can I play more than once in the same raffle? 

Yes, you can more than one transaction for each draw, as long as the raffle is still open - you can play wherever and as often as you'd like!  

Where can I find the winning number and what happens if I win? 

The winning numbers and their associated prizes will be posted on the " Winners " tab at en.5050.rocketlaval.com after each raffle.

A member of the Foundation will also communicate with winners by using the contact information provided at the point of purchase. If your ticket has the winning number, you can also contact us by email at5050fondation@rocketlaval.comwith proof of your ticket.

How much time does a winner have to claim the prize? 

A winner has fourteen (14) business days to claim the prize. The person holding the winning number will be contacted by a representative of the Montreal Canadiens Children's Foundation as soon as the draw is completed. 

Each prize winner must provide the Montreal Canadiens Children's Foundation with all information required by provincial gaming regulations. By claiming their prize, the winner gives the Foundation the right to publish their name and amount won. All prizes that remain unclaimed after fourteen (14) business days will revert to the Montreal Canadiens Children's Foundation. 

Where do the profits from the raffle go? 

Funds raised will benefit the Montreal Canadiens Children's Foundation in its mission to encourage physical activity and the adoption of a healthy lifestyle among underprivileged youth from 4 to 17 years old.  

What are my chances of winning? 

Chances of winning depend on the total number of tickets sold at the time of the draw. 

How long does it take to receive my tickets? 

Tickets generally are sent to your email address within 5 minutes of ordering. Various reasons beyond our control, including a high volume of sales, could lead to there being a delay in the reception of your tickets. Make sure to enter your email address correctly with no errors when purchasing to ensure you receive your tickets. and check your spam and junk mail folders. If you still haven't received your tickets within an hour of the transaction, please email us at5050fondation@rocketlaval.com.

I think I misspelled my email address when I purchased my tickets. What do I do? 

If that happens, please contact us at5050fondation@rocketlaval.comwith your full contact information. Make sure to include your full name and contact information so that we can track your transaction.

Is the prize taxable and is the purchase of a raffle ticket tax deductible? 

Raffle winnings are not taxable in Quebec. However, no official receipt for income tax purposes will be issued for the purchase of 50/50 tickets, as set out by Canada Revenue Agency, because it provides the purchaser with a chance to win and is therefore not a charitable donation. 

Am I able to get a refund? 

All ticket sales are final. There will be no refunds issued to anyone for any reason. All tickets purchased and entered into the draw cannot be refunded, including if ticket purchaser made an error in selecting the number of tickets they wished to purchase. 

Can I gift my tickets? 

Tickets are non-transferable. The prize will be awarded to the individual whose name appears as purchasing the ticket.